How to Fax with Retarus Faxolution From Your Computer
Purpose: To Instruct Employees on Faxing Services using the Retarus Faxolution Application that is installed on all Gaudenzia Computers.
Note: If the Retarus Faxolution Application is not installed on your Computer, please reach out to IT for assistance.
If you have a document (Word, Excel, PDF, etc.) already on your computer in digital format, you can use Retarus Faxolution to fax that document directly from your computer to any fax number.
- Create or open a document in Word, Excel, a PDF, or any file you can open on your computer.
- Choose Print (not quick print, which will go directly to your default printer.)
- Choose Faxolution
- Choose the Faxolution printer. Then click on “Print.” The graphics above are from Word and Excel.
- After clicking on “print,” 2 Faxolution dialogue boxes will appear: New fax job and Job overview.
*If the Application displays in the German Language, simply close and re-open for it to appear in English.*
- You can send a fax quickly on this “New Fax Job” form by entering a fax number (fax number should begin with the country code 001) under “Manual entry” and then click the plus icon at the right of the fax number to add it to the “fax recipient list” and then hit “Send.” This will send the document without a cover sheet.
- It is good practice to use a cover sheet which is an option in the upper-right of the form. The default cover sheet (Cover-sheet.rtf) includes the Gaudenzia Logo and confidentiality statement. You can choose this cover sheet by clicking on the Cover Sheet drop-down.
- *If you click on the cover sheet option and you are asked to find the templates folder, click “Yes” on the “Cover Sheet function not configured correctly” box and then click on the icon to the right of “C:\ProgramData\Faxolution4Win\Deckblatt-Vorlagen
- Choose the folder named “Cover-sheet-templates” and click “OK”
- The information you fill out in the “Recipient:” part of the form will populate your cover sheet. At the bottom of this form is the cover sheet text area where you can add any comments you wish to add to this fax cover sheet.
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Hint: You can create a distribution list for fax numbers you use regularly. There is a distribution list template in C:/Program files (x86)/Faxolution4Win/Sample-Distribution-List.txt.
The format is: fax number, Name
Example: 8146166335, Erie Administration
- Save your new distribution list to your Documents/Faxolution4Win/Distribution-Lists folder. When sending a fax, click on “Load” in the top menu to load the distribution list you created. Once loaded you can choose a fax number instead of having to type it in manually.
- When the fax is sent, the Job Overview box is active. This shows you the progress of the fax you just sent. It also provides your fax history in the “Transmission archive.”