Exporting Footage from Meraki Dashboard
Purpose: This article will guide Employees with the correct Meraki Access through Exporting CCTV footage from the Meraki Console.
*Please Note*: This access is not granted without Compliance and Human Resources approval and should not be requested through FreshService as it will be Denied.
1) Access the Meraki Dashboard via the App Launcher. Please review this guide for help.
2) Choose the Site you need to access Footage from the Drop Down
3) Choose the Cameras Menu, then choose Cameras
4) Select the Camera Name that you need to retrieve footage from (Screenshot obfuscated for privacy)
5) Once you select the Camera you need to retrieve footage from, choose Share-->Export
6) Set the Date and Time to the timeframe of the footage that needs to be retrieved, then choose EXPORT.
Please note, this must be entered in 24 Hour Time Format (Military Time) - Example: If you need to pull footage from 2PM-10PM, the start time would be 14:00 and the end time would be 22:00)
7) You will then see this entry at the bottom of the page which will track the progress of the export (Figure A). Once it's completed, the status will change to "Complete" (Figure B)
Figure A:
Figure B:
8) Choose the Blue SAVE link, then Download Now on the Pop-Up Window. You will then be asked where to save the downloaded file. Done!
